What we do

From prevention to restoring lives

Our first priority is to prevent people falling into homelessness. We know, of course, that this is not always possible. And when that is the case, we follow our pillars of support  – to relieve, recover, resettle and restore. We give people the support, the resources and the opportunity make real and lasting change.

“I received warmth, food, showers, clothes, and a roof over my head without judgement. This - and I do not speak lightly, saved my life.”

Infographic with simple icons to illustrate stats: 967 people were supported in 2025/26. 37% were new to our services. 740 people needed immediate help through our day hubs. 263 people were found somewhere safe to stay. 27,591 meals were served.

Our impact 2025/26

In 2025/26 Stonepillow supported 967 people experiencing, at risk of, or rebuilding their lives after, homelessness.

37% of these people came through our doors for the first time.

124 people can be housed safely each night across 21 properties run by Stonepillow.

But we know it takes more than a bed for the night to empower someone to move on from homelessness.

Discover the work we do and the impact it has in our latest Impact Report.

“The future we are building goes beyond numbers. Behind every figure is a person. With your support, we can help more people rebuild and change their lives.”

David Francis, Stonepillow CEO

Our core services

Stonepillow operates two ‘Hubs’ and two ‘Hostels’, one each in Chichester and Bognor Regis, and one ‘Resource Hub’ in Bognor Regis.

Working as drop-in day centres, the Hubs are a first port of call for anyone who finds themselves homeless or in crisis. They meet basic needs as well as helping people find the support they need, either with Stonepillow or one of our partners.

The hostels offer bedrooms, communal facilities and are open 24/7. The Resource Hub provides health and wellbeing services, counselling and other support.

We also manage nine ‘Supported Accommodation’ properties across Bognor Regis, Littlehampton and Chichester, where clients of Stonepillow can stay and benefit from lower levels of support whilst working towards being fully independent.

Our ‘Recovery Service’ is a unique, abstinence-based, 12-bed residential rehabilitation service for people with drug and/or alcohol problems.

Our outreach team works closely with local district councils to identify anyone who finds themselves rough-sleeping. This team’s resilience and never-give-up attitude helps those who are hardest to reach to engage with our services and the support they need to get their lives back on track. Crises will always occur, but with the support of organisations like Stonepillow, there need never be a second night out.

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Now I am living in Stonepillow accommodation, I have the security I need to address other issues that have been a constant worry. I can’t thank Stonepillow enough for helping sort everything out and for helping me begin to get my life back on track.

Stonepillow Client
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I work five days a week Monday to Friday. Tuesday and Thursday evenings are the only days the hub is open in the evening and are the only days I can receive support without jeopardising my income.

Stonepillow Client
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My previous feelings of uselessness and having no self-worth diminished. I was given responsibility, I was trusted, someone believed in me.

Stonepillow Client
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The hub enables me to clean up, freshen up after work. As a construction worker this is perfect as I work a dirty job and there is nowhere else which can provide me with this service.

Stonepillow Client
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Stonepillow's Recovery Service gave me a support network which meant I didn’t feel alone. Having a key worker and being around people in the same situation was invaluable and I learnt so much about myself.

Stonepillow Client
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On top of shower facilities the hub is a place where I can eat, talk and communicate with the staff and other members about my day, my feelings and any emotions I may want to get off my chest. They are amazing at what they do, and I’d hate to think what position I’d be in if this kind of help wasn’t available.

Stonepillow Client

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