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Our Restore shops

Retail therapy

Our Restore shops empower our clients – training in skills such as customer service and practical skills increases confidence, wellbeing and the ability to get back into work.

“It means everything. They have created a path for me to move forward and excel”

During a period of 12 months between 2022 and 2023, 35 ‘Pathway 2’ volunteers – people arriving from community service, the Job Centre, prison or as a client of Stonepillow – have engaged with Stonepillow Restore and benefited from the work experience and mentoring on offer. Ten of these volunteers moved on to other full or part-time employment, while others have taken up other voluntary positions, education and other relief work for Stonepillow – an outcome that we are so proud of.

Restore also fulfil crisis grants to people moving into homes with nothing.

Do you have anything you can donate to Restore?

We’re always on the look-out for good quality items to keep our stock levels up. It’s great for the environment to keep things in use, and there are lots of people who depend on the fantastic value of second-hand stuff. So please do rummage around your cupboards, attics and storage boxes to see what you could spare. And do pay our Restore shops a visit too – there are some bargains to be had, and all for an amazing cause!

Please note that we offer a 20% discount on essential sale items above £10 for anyone on Jobseeker’s Allowance, housing benefit, employment and support allowance, and pension credit benefits.

We can collect for free and deliver for a small charge

  • Furniture
  • Dining tables
  • Chairs
  • Sofas
  • Bookcases
  • Soft furnishings
  • Lamps
  • Rugs
  • Mirrors
  • Ornaments
  • Paintings
  • Bedroom furniture
  • Beds
  • Mattresses
  • Electrical items
  • Televisions
  • Videos
  • Hi-fi systems
  • DVD players
  • Recorders
  • White goods
  • Fridges
  • Freezers
  • Washing machines
  • Bicycles
  • Sports equipment

We are registered for Gift Aid, which means if you are a taxpayer we can claim 25p back from the Inland Revenue for every £1 that we sell your furniture for.

Items that we do and don’t accept

Here’s what we can take

  • Fridges and Freezers, as long as they can be plugged in and switched on to show that they work at time of collection
  • Sofas, armchairs, beds and mattresses – but please note that all upholstered furniture must have a fire label attached (on sofas and armchairs this reads: Complies with the furniture and furnishings (fire) (safety) regulations 1988.
  • Mattresses and divan bases – must have a blue-framed label sewn in, to show it conforms to BS7177

Here’s what we can’t take

  • Analogue Television Sets
  • Car seats
  • Computers
  • Cookers
  • Cot mattresses
  • Blankets, duvets or pillows (unless in original boxes or packaging)
  • Electric-bar fires
  • Electric Blankets
  • Electric/Medical Beds
  • Furniture that is infested with, for example bedbugs/woodworm
  • Gas appliances (eg cookers/barbeques/small Hobs)
  • Gas bottles
  • Laptops
  • Pianos or keyboards
  • Printers
  • Safety helmets
  • Sky Boxes
  • Toys
  • Trouser presses
  • Vacuum Cleaners over 1600 Watts
  • Video Recorders
  • Weather-damaged, damp, waterlogged items

If unsure, please ask a member of staff before unloading your vehicle.

Big changes start small

Make a difference and give what you can